Coaching subordinates for performance have become one of the most important Leadership skills to master. Most managers are skillful task drivers but are poor people developers. The long term effect of this is de-motivated employees, vacuum in the leadership succession and poorly skilled staff with silo mentality lacking personal accountability.

Coaching is not about directing, telling or advising. It is a specialized dialoguing technique designed to bring out the best in a person through enquiry and appreciation. It is a skill and like all skills it can be learnt and sharpened by managers who want to be masterful coaches (testimonials). In order for the coaching practice to be effectively implemented in an organization, it has to be demonstrated as way of life by the managers in the organization. The coaching system, structure and processes in the third stage is meant to encourage this behavior where manager’s key coaching performance indicators can be used to support their coaching competency development.

Objectives

• To learn and apply effective coaching techniques
• To delegate new responsibilities with high sense of empowerment
• To motivate team members to make the changes needed to improve
• To improve performance by engaging staff into the developmental process
• To develop future leaders using coaching approach

Key Topics

• Distinctions: Teaching, Coaching, Mentoring, Counseling
• Effective Coaching Behaviors
• Developing the Nine Coaching Mindsets
• Your Roles as a Coach
• Building Trust and Rapport
• Designing Powerful Questions
• Developing Active Listening
• Coaching with the G.R.O.W model
• B.O.O.S.T Feedback Techniques
• Empowering Change Techniques
• Coaching Practicum and Supervised Coaching
• Handling Nine Common Coaching issues

Key Benefits

• Higher accountability to results from staff
• Unleashing creativity and potential of people
• Increased profitability and growth
• Healthier organizational climate

Our Integrated Development Approach

Pre-program

• Conduct Coaching Climate survey
• Conduct individual 360° Coaching Skill Assessment

During program

• Conduct Coaching training workshop
• Conduct Coaching Follow-up coaching
• Implement C.O.A.Ch support system

Post program

• Conduct individual post 360° Coaching Skill Assessment
• Conduct post Coaching Climate Survey
• Compare Improvements

What participants say about the program